9/23/20 - UPDATED NOTICE RE SHIPPING TIMES, TIME IN TRANSIT, LIVE GUARANTEE
PLEASE NOTE THAT WE HAVE FINALLY CAUGHT UP SOMEWHAT ON THE COVID RELATED BACKLOG.
WE HAVE MODIFIED OUR SHIPPING SCHEDULE AND ARE SHIPPING MONDAY-THURSDAY, STRIVING TO GET ORDERS OUT AS QUICKLY AS POSSIBLE;
ORDER FULFILLMENT ON PRIORITY MAIL ORDERS MAY NOW BE DELAYED BY A COUPLE OF DAYS.
PLEASE BE AWARE THERE MAY BE CARRIER RELATED DELAYS AS CARRIERS ARE NO LONGER GUARANTEEING TRANSIT AND DELIVERY TIMES; THEREFORE WE ALSO CANNOT GUARANTEE TIMES IN TRANSIT.
FEDEX IS DOING THE BEST JOB OF KEEPING UP WITH THIS DEMAND.
UPS GROUND IS EXPERIENCING A LOT OF ISSUES WITH DELAYED AND LOST PACKAGES, AS IS USPS.
USPS PRIORITY MAIL IS EXPERIENCING EXTENDED DELAYS IN TRANSIT.
WE ARE UNABLE TO OFFER OUR USUAL LIVE GUARANTEE ON PACKAGES LOST OR DELAYED IN TRANSIT.
WE SUGGEST CUSTOMERS ORDER AT LEAST 2 WEEKS IN ADVANCE OF THEIR ANTICIPATED NEED.
ALSO PLEASE NOTE THAT DUE TO HEAVY VOLUME WE ARE ALSO EXPERIENCING SOME DELAYS IN
RESPONSE TIME TO EMAIL INQUIRIES AND CUSTOMER SERVICE REQUESTS.
WE APPRECIATE YOUR PATIENCE DURING THIS TIME. THANK YOU.
POSTAGE PAID PAGES-- SHIPPING INCLUDED: >
Postpaid Heat Packs, Chow, Bran, Misc. Non-Living
All POSTPAID items ship via USPS Priority Mail. Postage is included in the prices shown.
NOTE: Postage paid products ship separately and cannot be combined with other items. Any product ordered from any other page will ship separately, and regular shipping charges will apply.
NOTE: Postage paid products ship separately via USPS Priority Mail shipping and cannot be combined with other items or shipping methods in your shopping cart for purposes of calculating shipping. If you add other non postpaid items to your shopping cart when ordering postpaid items regular shipping charges will be added. If we are able to combine shipping and save you money we will include additional crickets or other product ordered to make up for any shipping overage caused by combining postpaid and non postpaid items. As always, if you have any questions or problems pertaining to our website, please email us at admin@mulberryfarms.com. Thank you!